shipping / local pick up / return policy



We currently ship within Canada and the United States. Please allow 3-7 business days for processing / packing / shipment of all orders.

All orders within Canada over $150 CAD qualify for free shipping.

Once your order has been processed, you will receive a shipping confirmation email with a tracking number. 

Local Ottawa pick up is available. Please enter code PICKUP at checkout. Once your order is ready for pick up, you will receive a note with the pick up details.


Your satisfaction is important.

We do not accept or process any exchanges or returns. 

If you have any issues with your product, we want to know about it.  Please send a note to and we will be happy to work with you.