delivery + shipping + return policy

DELIVERY

We offer local delivery within Ottawa, Ontario for a fee of $6 CAD.  Please allow 2-4 business days for order processing. 

At checkout, when you enter your mailing address + postal code, an option for local delivery will be available [if you are within our delivery range].

We will drop your order off at your doorstep and we will message you once it has been delivered.

If you are located inside an apartment or condo building, please leave a buzzcode or specific instructions for us at checkout.  We will meet you outside of the building or leave it in the building lobby.

SHIPPING

We currently ship Canada-wide. Please allow 2-5 business days for processing.

All orders over $100 CAD qualify for free shipping.

Once your order has been processed, you will receive a shipping confirmation email with Canada Post tracking details. 

RETURN POLICY

Your satisfaction is important to us.

Due to COVID-19 we are currently not accepting any exchanges or returns. 

If you have any issues with your product, we want to know about it.  Please send a note to hello@bohoandglow.ca and we will be happy to work with you.