SHIPPING / LOCAL PICK UP / RETURN POLICY

SHIPPING

We proudly offer shipping across Canada, delivering our curated collections right to your doorstep with elegance and care.

Processing & Delivery:
Please allow up to 7 business days for the careful processing, packing, and shipment of your order. We partner exclusively with trusted carriers — Canada Post, Purolator, and UPS — ensuring your purchase arrives safely and promptly.

Complimentary Shipping:
Enjoy complimentary shipping on all Canadian orders over $150 CAD as our way of saying thank you for your support.

Order Tracking:
Once your order is dispatched, you will receive a personalized shipping confirmation email, complete with your tracking number for seamless delivery updates.

LOCAL OTTAWA PICK-UP

For our valued Ottawa clientele, we offer an exclusive local pick-up option in the west end.

Simply enter the code PICKUP at checkout. Once your order is ready, we will reach out with detailed pick-up instructions and coordinate a convenient time for you.

RETURN POLICY

All sales are final — exchanges and refunds are not offered. We invite you to review your selections carefully before purchase.

In the rare event your order arrives damaged due to transit, please contact us promptly. We may issue shop credit to ensure your satisfaction.

Your experience matters deeply to us. Should you have any concerns or require assistance, please connect via email at hello@bohoandglow.ca. We are committed to making things right.

Thank you for your continued love and support of the boho + glow brand. We are honored to be part of your journey.